Our organization is committed to the privacy of your personal data. The personal data provided are necessary to provide our services and are processed in a lawful, fair and transparent manner, ensuring adequate security of the data, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage through the implementation of technical and organizational measures.
By means of this document, we would like to provide you with all the necessary information regarding the processing of your personal data by this organization in a transparent and fair manner.
Legal basis for the processing of your personal data
For each specific processing of personal data collected about you, we will inform you of the legal basis that legitimizes the processing of your personal data.
Right of Access
This is the right to obtain from the controller confirmation as to whether or not personal data relating to the data subject are being processed and, if so, the right of access to the personal data and to the following information: the purposes of the processing, the categories of personal data concerned, the recipients or categories of recipients to whom the personal data were or will be disclosed, the storage period or the criteria used to determine this period, the existence of the right to request from the controller the rectification or erasure of personal data or the restriction of the processing of personal data concerning the data subject or to object to such processing, the right to lodge a complaint with the Spanish Data Protection Agency (AEPD), the existence, where applicable, of automated decisions, including profiling, when data are transferred to third countries the right to be informed of the appropriate safeguards applied.
Right of Rectification
It is the right to request the rectification of your personal data if it is inaccurate, including the right to complete incomplete data. Please note that by providing us with your personal information by any means, you warrant that it is true and accurate and you agree to notify us of any changes or modifications to it. Therefore any damage caused by reason of the communication of erroneous, inaccurate or incomplete information in the web forms, will be the sole responsibility of the person concerned.
Right of Suppression
It is the right to request the deletion of your personal data when, among other assumptions, they are no longer necessary for the purpose for which they were collected, or they are being otherwise processed or you withdraw your consent. It should be noted that the deletion will not proceed when the processing of personal data is necessary, among other cases, for the fulfillment of legal obligations or for the formulation, exercise or defense of claims.
Right to Limitation
It is the right to request the limitation of the processing of your personal data, which means that in certain cases you can ask us to temporarily suspend the processing of your personal data or to keep it longer than necessary when you may need it.
Right to withdraw consent
Right to lodge a complaint with a supervisory authority
If you believe that we are processing your personal data in an incorrect manner, you may contact us. You also have the right to file a complaint with the competent data protection authority.
Right to Portability
This is the right to receive the personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and to transmit it to another controller, provided that: the processing is based on your consent and is carried out by automated or computerized means.
Right of Opposition
It is the right to object to the processing of your personal data on the basis of our legitimate interest. We will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or for the formulation, exercise or defense of claims.
Exercise of rights
If you believe that we are processing your personal data in an incorrect manner, you may contact us or you also have the right to file a complaint with the Spanish Data Protection Agency (AEPD):
Processing of personal data
The personal data requested in each of the specific processing operations are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed, thus complying with the principle of data minimization.
The personal data requested in each of the specific treatments are strictly necessary, the refusal to provide them would imply not being able to provide the requested service.
The communications of personal data provided for in each of the specific processing operations are in some cases necessary for the performance and maintenance of a contract and in other cases for the fulfillment of a legal obligation applicable to the data controller.
Personal data will be processed to channel requests for information, suggestions and complaints from users or customers.
Personal data will be kept for a period of two years from the time they cease to be processed, without prejudice to the exercise of your rights as a data subject.
Commercial Communications or Newsletter Form
Personal data will be processed to manage the subscription to our Newsletter, including sending personalized information or not about our products or services through various means such as telephone, email, SMS, applications for mobile devices, as well as by any analogous procedure. It should be noted that this type of data processing may involve the analysis of your user profile to determine what your preferences are in order to provide you with information more suited to your interests.
You may request unsubscription for this type of treatment, depending on the means used, as follows:
- E-mail: Through the link to this effect that you will find in each of the electronic communications or through a similar procedure specified in the commercial communication.
- WhatsApp (other apps): Requesting unsubscription.
- SMS: Requesting unsubscription.
Please note that if WhatsApp is used, personal data will be transferred to WhatsApp Ireland Limited which is located within the EEA.
Personal data will be kept as long as you do not withdraw your consent as indicated in this paragraph.